Shipping policy

• We offer global shipping to all countries. While we use EMS as our default shipping service, we will utilize alternative carriers in certain regions due to varying policies and customs conditions to minimize processing time for your package.Upon shipment, you will receive a tracking number via email for your reference.

• Please note that our standard shipping days at POISON New York are Monday, Wednesday, and Friday, excluding public holidays (GMT+8).

If you require assistance due to any urgent circumstances, please do not hesitate to contact us.